Planet Fitness 产品机会 — 健身房账单卫士

cancellation should be just as easy as subscription.

The subscription process is very easy and can be done online in just a few minutes. However, canceling the subscription is unnecessarily difficult and inconvenient. Despite signing up online, cancella...展开

Alex aln · Feb 07, 2026

Gym and benefits are fine, just don’t try to cancel they are scummy and make it not easy

Used membership for about 6 months but now moving to a place that has a gym in the complex so don’t need it. But unlike every other subscription you can’t cancel on the app or online???? You need to s...展开

Jack637372866 · Dec 12, 2025

Response to my review

I sent a review weeks ago. 5 days ago I was given a response that I just saw. I specifically wrote about a woman’s attire in the gym. I asked for a non generic response and I still received one. I men...展开

KCG2025 · Jun 07, 2026

Planet Fitness App

This is the second time the app after an update has changed my email to an old email account from several years ago! Also very frustrating is that a user is unable to change email addresses within the...展开

AT&T phone app · Jun 08, 2026

No longer works after update

What did you morons do to the app? This is the only way I can check in at the gym, and get reimbursement from my employer. You updated the app and I can not sign in, app freezes and I get an error mes...展开

ShanDroyd · Jun 01, 2026

App is Down

Currently as of right now 2/20/2026 7:30am the app is down, the website is down, at the site the employees can’t fully utilize their systems to find accounts and manually have to log us in. I’m not su...展开

Member Two · Feb 20, 2026

Fraud company.

This company is built on predatory and outdated practices. You keep charging people month after month, even when life happens illness, stress, emergencies and then add late fees on top of it. The wors...展开

LeilaMa96 · Jan 23, 2026

PLANET FITNESS IS A SCAM

I have so many problems with not just my gym, but planet fitness as a whole. First of all, your advertisements for the recent one cent down payment is deceiving and should be rephrased. You’re saying ...展开

IdkLoloYouDo · Apr 05, 2026

Horrible customer service

It’s pathetic how this gym has no grace period on payments due to inclement weather. Planet fitness couldn’t take my yearly $49 last week due to snow causing us a week of no pay. So I had asked for a ...展开

No money ?! · Feb 12, 2026

The app versus the actual hours

Unfortunately, the app cannot be recommended or trusted because the hours are wrong. The store on South Cobb Dr. in Smyrna Georgia closes early always. Just look at the Google reviews. It’s a rampant ...展开

TruthTeller2020 · Oct 11, 2025