Planet Fitness

Crashes Before I Check In

I have an older iPhone, but every other gym app and banking app works fine. Planet Fitness crashes half the time when I try to open my QR code at the front desk. Then everyone behind me is waiting whi...展开

Megan Foster · 2026-06-05

Great At Killing Battery

The app somehow used 18% of my battery yesterday even though I opened it once to check in. Background refresh is off, location permissions are limited, and it still drains power like crazy. I like Pla...展开

Daniel Brooks · 2026-06-05

Why Hide Everything Useful

I only wanted to find club hours and freeze options, and it took way too many taps. The layout changes make no sense, the menu labels are vague, and check-in is not as obvious as it should be. It feel...展开

Laura Mitchell · 2026-06-05

Unusable On Older Android

On my Galaxy S9 this app is painfully slow. It freezes on the purple loading screen, crashes when I tap the membership tab, and sometimes won't load my barcode at all. I should not need a brand new ph...展开

Chris Whitaker · 2026-06-05

Basic Tasks Feel Buried

The app technically works, but finding anything is a chore. The home screen pushes promotions and challenges while simple things like guest privileges, billing info, and club details are tucked away i...展开

Stephanie Carter · 2026-06-05

Battery Drain Is Ridiculous

I noticed my phone dying by lunch and checked battery usage. Planet Fitness was near the top, despite me not opening it since yesterday's workout. Why does a gym check-in app need to run in the backgr...展开

Marcus Reed · 2026-06-05

Slow Every Single Time

Using this on an older iPhone XR is miserable. The app lags between every screen, the check-in code takes forever to appear, and sometimes it just closes when I tap my account. I am standing at the de...展开

Ashley Bennett · 2026-06-05

Navigation Makes No Sense

I feel dumb every time I use this app, and I work in tech support. Membership details, club updates, and the crowd meter are all scattered around with no clear path. The buttons look alike, pages loop...展开

Kevin Wallace · 2026-06-05